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Djc
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on ‎07-12-2020 12:55

on ‎07-12-2020 12:55

I seem to have blocked my phone from allowing g me to enter any competition via text message.
How do I get this removed?
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madasaf1sh
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on ‎07-12-2020 13:01

on ‎07-12-2020 13:01

@Djc

On your Android Device
Go into Settings >
Go Into Advanced >
Go into Special App Access >
Premium SMS Access
And change Never Allow to Ask

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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on ‎07-12-2020 13:01

on ‎07-12-2020 13:01

@Djc

On your Android Device
Go into Settings >
Go Into Advanced >
Go into Special App Access >
Premium SMS Access
And change Never Allow to Ask

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
In response to madasaf1sh
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on ‎07-12-2020 13:09

on ‎07-12-2020 13:09

@Djc 

You may also have a spend cap or premium rate bar on your account.

Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Djc
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on ‎07-12-2020 13:48

on ‎07-12-2020 13:48

Thank you so much. This has worked
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John1963
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on ‎30-09-2024 17:48

on ‎30-09-2024 17:48

My phone has started doing the same too.

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Enlli
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on ‎30-09-2024 17:53

on ‎30-09-2024 17:53

@John1963 Read the suggestion posted above by M15

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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John1963
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on ‎30-09-2024 18:06

on ‎30-09-2024 18:06

Thank you. I have just tried it and sill not working. It just comes up "not sent. Check options" The options are resend or delete. I had NO spend cap,but just put a £20 cap on to see if it makes a difference,but it doesn't.

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