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Blocked sim

RyanH
Level 1: Joiner
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I've just received a call saying I need to change my SIM due to the O2 Virgin merger and my SIM will be blocked in 2 Days is this true I suspect a scam

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MI5
Level 94: Supreme
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@RyanH 


It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://community.o2.co.uk/t5/Welcome-News/Scam-Alert-Vishing-Smishing-amp-Phishing-Megaguide/td-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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wiz12
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Hi Just had the same call from number 020 3239 8087 from Virgin a foreign sounding lady who passed me on to a O2 caller a man this time who was also foreign, " my SIM card was going to be blocked within 7 days" I was aware this was probably a scam so strung him on for a while, when he realised what I was doing he told me to go and **** myself at this point I hung up and blocked the number.

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gmarkj
Level 66: Unequalled
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Well done for realising it was a scam, and extra well done for stringing them along and wasting their time!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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