Solved: Removing a travel bolt on

Righty · ‎10-10-2024

Does a travel bolt on automatically get removed or do I have to request its removal so I don’t get charged the next month?

MI5 · ‎10-10-2024

@Righty

You only get charged when travelling.

No need to cancel when back in UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎10-10-2024

@Righty

You only get charged when travelling.

No need to cancel when back in UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎10-10-2024

As per @MI5 you don't need to cancel

Mine is permanently on so it's one less thing to think about when going away.

Nothing worse than landing in a country where data is £7.50 per MB and you realise you forgot to turn it on.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎10-10-2024

Not sure if still the case, but it always used to be added automatically to all contracts?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-10-2024

@MI5 wrote:
Not sure if still the case, but it always used to be added automatically to all contracts?

@MI5

After my last upgrade, O2 travel was REMOVED after having it since the time it began!!!

Veritas Numquam Perit

MI5 · ‎10-10-2024

Must be another improvement then @Cleoriff

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-10-2024

@MI5 wrote:
Must be another improvement then @Cleoriff

Yes indeed. Not that I travel those distances nowadays but a bit of a cheek I think!

Veritas Numquam Perit

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