This is a community forum made up of customers like yourself so we can't access accounts
This looks like something you can find out for yourself by downloading your bill from My O2
Guide: How do I get to the 'Download Bill' page?
Or
Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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