This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Bill

Go to solution
Nicolalavery123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎27-04-2019 00:05 - last edited on ‎29-04-2019 10:46 by

on ‎27-04-2019 00:05 - last edited on ‎29-04-2019 10:46 by

I recently had a holiday in India
The whole time I was there I had no network available but was charged £40 for using my phone abroad . How can this be right ?

Message 1 of 4
890 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152285 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

on ‎27-04-2019 00:31

on ‎27-04-2019 00:31

@Nicolalavery123 at some point your phone must have connected.

I'd call customer services to query it. 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
886 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152285 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

on ‎27-04-2019 00:31

on ‎27-04-2019 00:31

@Nicolalavery123 at some point your phone must have connected.

I'd call customer services to query it. 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
887 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎27-04-2019 08:46

on ‎27-04-2019 08:46

Did you have data roaming on or send a text?
Message 3 of 4
848 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎29-04-2019 10:59

on ‎29-04-2019 10:59

Good morning @Nicolalavery123, how are you getting on with this? 

 

I hope you had a fantastic holiday in India, and if you need any further help with your bill please do let us know sun

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
789 Views
0 Kudos
Top Kudoed Authors
View All
Top