Solved: How do I data share

Muk · ‎26-04-2019

How do I share data with my family

MI5 · ‎26-04-2019

@Muk you need a lead device which can be nominated by yourself or by calling customer service then you need the other phones to be on a shared data plan tariff https://www.o2.co.uk/sharer-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-04-2019

@Muk you need a lead device which can be nominated by yourself or by calling customer service then you need the other phones to be on a shared data plan tariff https://www.o2.co.uk/sharer-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎29-04-2019

Hey @Muk, did the info above answer your question or do you need more help with data sharing?

to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Muk · ‎29-04-2019

Good morning, thank you for welcoming me to the community and thank you for the advice, I did ring customer care and found u was on the wrong tariff which is the 50GB and I couldn’t share it with my family. Oh well, my daughter wasn’t too please 😂😂 as she had ran out.

EmilieT · ‎29-04-2019

Oh no that's a shame @Muk! At least you were able to find out, and next time you have to upgrade you can take this into consideration if it's important for you to have the option to share data

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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