Bill query

[Rosie35]

Hello,

I left o2 a couple of weeks ago and have been issued my final bill of £16, (I received a text message with this amount.) However o2 have taken out £80 from my bank account and I don’t know why.  And I’m unable to view my bill when I sign in to o2.

please can you send me my bill or explain why it is that amount? 
thank you 

Rosie 

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm