Solved: Re: 'Account is not linked to order'

Anonymous · ‎13-12-2016

I have logged into my account then tried to order a tablet but it keeps saying my account is not linked to the order...what is it on about?!

Cleoriff · ‎13-12-2016

Hi @Anonymous Probably the only thing you can do at this point is contact customer services

http://www.o2.co.uk/contactus

We have no access to your account details so would have no idea why it's not linked. Sorry ...

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎13-12-2016

Hi @Anonymous Probably the only thing you can do at this point is contact customer services

http://www.o2.co.uk/contactus

We have no access to your account details so would have no idea why it's not linked. Sorry ...

Veritas Numquam Perit

MI5 · ‎14-12-2016

Most likely a glitch or it could be maintenance time.
Try it again this morning or for your own sanity, go in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎20-12-2016

Hey @Anonymous How are you getting on? Did you manage to order your tablet in the end?

O2

'Account is not linked to order'

Good news - you can upgrade today?

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