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3G doesn't work since switching to SIM only tariff

Anonymous
Not applicable

Hello there

I have an iPhone 4, and switched to a SIM only tariff recently. Since then I've been unable to access the internet via 3G, only via wifi. I have the same data allowance as before so I'm confused. Do I need to change settings on my phone or on the account>

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adamtemp64
Level 66: Unequalled
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ring 202 and get them to swap data for iphone data no extra cost it should work.

 

If not you need to change the apns from idata to mobile.o2.co.uk

 

We see this alot when people swap to simplicity.

 

You may even be able to do it your self in myo2 (but as a business customer cannot confirm that)

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

ring 202 and get them to swap data for iphone data no extra cost it should work.

 

If not you need to change the apns from idata to mobile.o2.co.uk

 

We see this alot when people swap to simplicity.

 

You may even be able to do it your self in myo2 (but as a business customer cannot confirm that)

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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