I have a 3 month early upgrade from a contract signed in 2012. Does this 3 month early apply through 3rd party such as Carphone Warehouse or is it just o2 direct ( who are more expensive) . Thanks.
There was a recent post saying that really upgrades could only be done with o2 directly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
There was a recent post saying that really upgrades could only be done with o2 directly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Thanks for replies. I shall probably have to ring up and check. ( to be fair I have a few months yet but get excited about upgrade time!!). With regards to the increase in fees. My wife upgraded with cpw last September and she has received nothing about an increase, whereas I received my text message and email a while ago now. Is it only o2 direct customers who are affected?
I have a contract via CPW and can confirm I got an EMAIL telling me about the price increase.
Can't say I am happy about it but to be balanced I looked at my paperwork and it is on there. So stuck with it but my large discount for dreadful signal helps.
I've 95% decided I will go with tesco mobile for my next contract after getting my son a moto g on an amazing 12.50 a month deal. This will of course negate the 3 month early upgrade, but its cheaper , 4 g is no extra, as far as I'm aware no price increases during contract and they do their own version of refresh. Of course that 3 month wait might change things!
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