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Patch
Level 1: Joiner
  • 1 Posts
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on ‎02-02-2025 16:54

on ‎02-02-2025 16:54

Hi can anyone please advise how I can cancel my account as I lost my phone so don’t have the registered number anymore? Can’t cancel it at my bank as payment is down as reoccurring payments so have to cancel it with 02. Really appreciate some help please - thanks 

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Oxonian
Level 37: Blazing a Trail
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on ‎02-02-2025 17:04

on ‎02-02-2025 17:04

@Patch 

Guide: Cancelling Your Contract 

Guide: Lost or Stolen O2 Device? - How to Report it 

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MI5
Level 94: Supreme
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on ‎02-02-2025 17:13

on ‎02-02-2025 17:13

@Patch 

Without your sim you'll need to contact O2 directly.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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