Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can i possibly get through to a UK O2 support centre/contact ?

Need to speak to someone urgently regarding my account - called 202 they are confused

Access to o2

I need to sign into myo2 and I required a code via text to access, my phone is in the middle of swapping from another provider and I have no service. Is there another way to verify myself to access my account?

eSIM issues

Obviously I can’t download my eSIM without logging in, but I can’t login with that number without the eSIM. Why can’t I use a different method of security to retrieve the eSIM?! I also can’t call for support and am awaiting life changing phone calls ...

Cant get code on my phone to confirm account

Cant get code on my phone to confirm account because i am abroad

Change billing date

I would like to change my bill due date

Cancel a contract

I want to cancel my contract but do not have access to the number anymore. I now have an EE phone so could not use the STAC option text number

Delivery date query

I am waiting on delivery

I no longer have this number

Hi I want to cancel my contract as I no longer have the number or access to it.

phone and tablet

i am wondering why i am paying so much for my phone £129.27 and also paying £29.34 for my tablet which was supposed to be free

Order update

I've recieved emails from O2 confirming order, and to access account to move forward, however when I login I have no orders etc. Order number [REMOVED] Thanks [MOD EDIT: Personal and private information has been removed from this post. Please do not ...

O2

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