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02 Have ported the wrong number!

RAchE
Level 1: Joiner
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Help! I have an 02 pay monthly contract for my main phone and also an 02 PAYG for an emergency phone for a specific use. I decided to change my PAYG to a pay

monthly contract (all with 02). I requested that my PAYG number was ported to my new pay monthly account. However 02 have ported the wrong number and now my main phone number no longer works/has been disconnected. I’ve rang customer services but I was too late and need to ring back tomorrow. Is it possible to get my old

number back? I’ve had it for years and it’s registered everywhere! 

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madasaf1sh
Level 78: King of Kings
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@RAchE 

 

You will need to ring in the customer services and they should be able to help get it back... best time to ring is 8am when they open

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12401 Posts
  • 79 Topics
  • 3273 Solutions
Registered:

@RAchE 

 

You will need to ring in the customer services and they should be able to help get it back... best time to ring is 8am when they open

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
546 Views