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itemised bill

lp
Level 1: Joiner
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on ‎02-03-2020 09:47

on ‎02-03-2020 09:47

I do not agree with the balance on my account and would like to see an itemised invoice. Thank you

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Cleoriff
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‎02-03-2020 09:53 - edited ‎02-03-2020 09:55

‎02-03-2020 09:53 - edited ‎02-03-2020 09:55

Hi @lp 

This isn't customer services . You can check your bill by using this guide Guide: How do I get to the 'Download Bill' page? This is for monthly contracts. If you are PAYG (as you have posted in that section) you will need to call customer services on 4445.

Hope that helps and welcome to the forum Welcome

Veritas Numquam Perit

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Martin-O2
Former Staff
In response to Cleoriff
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on ‎06-03-2020 14:32

on ‎06-03-2020 14:32

Hey @lp were able to download your bill and get the information you needed? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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