Remove old number from My O2

[Excelsior]

Hi,

Is there anyway to remove an old number, I no longer have access to, from My O2 account?

When I try to update my details it keeps sending a code to the number, I now have a new O2 PAYG SIM and number, so obviously no longer have a need for this number to be on my account. I believe it is a number I transferred to another provider if my memory serves me well. 

Many thanks

[Cleoriff · Accepted solution]

@Excelsior 

Give O2 a call on 4445  or 0344 809 0222.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Hate02]

You have no chance of contacting 02 been trying for two weeks they are clueless