cancel
Showing results for 
Search instead for 
Did you mean: 

No service on network

Mel13
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, my sim card is not working, it says No Service. I am in the Philippines.

Message 1 of 4
726 Views
3 REPLIES 3

pgn
Level 77: Grand Master
  • 40087 Posts
  • 245 Topics
  • 1800 Solutions
Registered:

No roaming arrangement for O2 in Philipines, @Mel13 - https://www.o2.co.uk/international/using-your-phone-abroad - you may have used up any balance you had remaining if you have been making calls/using data.

Check to see if you can get a local SIM for use while you are there for Data - you can then use Whatsapp or similar for calls if needed. Your UK number will not work while you have "No Service".

Good luck, @Mel13.

Message 2 of 4
723 Views

madasaf1sh
Level 78: King of Kings
  • 12050 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@pgn 

 

You can roam in the Philippines on PAYG but it costs a small fortune..  

madasaf1sh_0-1703864387292.png

 

 

@Mel13 

 

What network are you trying to roam on, is it Smart PH or Globe or Sun?  As the only that worked for me is Smart 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 4
701 Views

pgn
Level 77: Grand Master
  • 40087 Posts
  • 245 Topics
  • 1800 Solutions
Registered:

Thanks, @madasaf1sh - probably should've included "cost-effective" in my response 🙄🤣

Message 4 of 4
689 Views