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ehcsrob
Level 1: Joiner
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bought a sim card from your dealer 2 days ago. There was a 25 GB internet package for 15 pounds but it was supposed to be 60 GB for 3 months. When I checked it still shows 25 GB. Can you help me?

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MI5
Level 94: Supreme
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@ehcsrob 

Terms are as follows:

More data, same price. Ends 5 February.

Get more data for up to 3 consecutive months on the £10, £15, £20 and £30 Big Bundles, then revert to standard data allowance. Offer will be applied automatically for all first-time customers of Big Bundle. Existing customers with an eligible Big Bundle must text “MORE” to 2424 from their O2 Pay As You Go phone to activate the offer by 5th Feb 2025. Your credit balance must be at least the Big Bundle tariff value on your monthly renewal date for 3 consecutive months to renew bundle and benefit from the offer for 3 months. If you switch to a non-eligible Bundle during the 3 months, you will no longer be part of the promotion and will not get the promotional data allowances once your current Bundle has expired. Data rollover not available on any promotional data. Offer excludes legacy tariffs, including Classic Pay As You Go. Ends 5th Feb 2025.

Pay As You Go only. Your Big Bundle tariff value is the minimum monthly credit balance or top up required to activate and renew bundle. Bundle will continue to automatically renew on your bundle renewal date if you have sufficient credit. If bundle does not renew, standard charges apply. You can switch bundles once a month to take effect from your bundle renewal date. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Special and out of bundle numbers chargeable. Unused credit not refundable.

If you need further assistance, contact O2 on 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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