Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Sim not recieved

Sim not recieved?? Can you explain thanks

Resolved! Rolling Plan didn't renew but I was charged anyway ?

Hello all, I'm very glad to be here. My apologies for the long post. I was just wondering if anyone else is having trouble with O2 Rolling Plans? My £15 per month Rolling Plan was due for renewal on 6th November, and I received the usual "we're due t...

Resolved! PAYG sim disconnected

My Classic sim has been deactivated after about 4 years.The sim had been used for sending texts during the last month and last received a text on 6th November 2024, My account is about £7 in credit.I cannot access the MyO2 app on my phone.I've been a...