My PAYG Sim has been deactivated. Please Re-activate

[HussainNaheed]

My PAYG sim has been deactivated, please can it be reactivated and i get back my number pls.

[Bambino]

@HussainNaheed This is not O2. This is a customer community. See the link below:

How to find help & contact O2: A Guide - O2 Community

[Enlli]

If you get your number back remember that O2 likes to see a Chargeable Call made at least every 6 months to keep it active 

[TallTrees]

Hi there @HussainNaheed 

Remember you need to use the sim!

Not using it you will lose it 😫

Hope you can get it back ..  Best wishes 

[Oxonian]

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@Enlli wrote:

If you get your number back remember that O2 likes to see a Chargeable Call made at least every 6 months to keep it active 

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@HussainNaheed 

The advice given by @MI5 on another thread is to make a chargeable call more frequently than every six months, given that O2 seem to be looking to cut-off anyone on Classic PAYG. 

In this situation, I make a short chargeable call (fifteen seconds) on my Classic PAYG SIM every Monday morning ; the cost is negligible and has enabled me to steer clear of issues. 👍