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Lost Credit on Pay As You Go

GazzaR
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am on holiday in Turkey. I am on the 321 Sim. I topped up before I left to be able to text home while away. On arrival at the airport my balance read zero. This morning my balance is £12.33. Where has my credit gone? I have switched off mobile data, roaming and Wi-Fi assist. What is going on?

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Enlli
Level 69: Guiding Light
  • 8912 Posts
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Registered:

Turkey is expensive on PAYG 

Standard Rates

 

Making Calls

£2/min

Receiving Calls

£2/min

Sending Texts

50p/text

Using Data

£7.20/MB

Very easy to use even a MB of data in a couple of minutes of landing

Even calls to your answerphone if rejected can cost £2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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