Contract phone delivery

[Shanny98_]

Hi there, i ordered a contract phone on Friday. i keep getting this text “O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you tomorrow. Our carrier will text you with updates. Thanks.” i was wondering when ideally it will be delivered as i’ve also had no dispatch email.

[MI5]

@Shanny98_ 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[anonemxxx]

I ordered an iPhone 15 Pro Max on 3rd December, was due for delivery on 4th December. I have also received the same text as you daily. On the app, my order still says processing. I haven't contacted o2 since I very much doubt they will be very helpful about it. Sadly I think there clearly is a backlog of all orders or something as ive seen quite a few people with this issue now so we will just have to wait. Please let me know if you get yours soon though! hopefully we wont be waiting too long.

[Oxonian]

@anonemxxx 

if that question is aimed at @Shanny98_, it needs a tag thus. 👍 

[Shanny98_]

I will most definitely let you know Still not heard a thing unfortunately. Hoping i get it soon as i’ve got no phone at the moment & desperately need a new one for appointments etc…I ordered mine of the 30th & was meant to be delivered on the 3rd. I’ll definitely keep you updated if i hear anything, i don’t think we’ll get our orders for a while as i’ve been checking on twitter & hundreds of people have the same issue.

[Oxonian]

@Shanny98_ 

If that post is aimed at @anonemxxx, it needs a tag thus ! 👍