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CLASSIC PAY AS YOU GO REQUEST

jeannieking
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I have been a loyal customer with O2 since the year dot.  My main phone is a pay monthly and I have 3 other phones on Classic Pay as You Go which get topped up regularly; all managed on MyO2.   I do not need data on the pay as you go phones; hence no "Big Bundles" or "Rolling Plans".

I now have need of a further Classic Pay as You Go phone (no data) and suddenly this no longer seems to be an option.

Surely O2 could and would still provide this option for loyal customers; especially if they already have a pay monthly phone?

I have checked and I can move to EE and obtain a simple pay as you go sim without data and with a minimum top up of only £5 (now £10 with O2 I believe although that's not a dealbreaker). 

So I guess I am asking, am I right about O2 removing the option for a mobile only pay as you go sim without data and do they make any exceptions to this if requested.

Perhaps you can enlighten me.

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MI5
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@jeannieking 

You are correct in that O2 no longer offer a classic PAYG and nor will they, unless you can find a sim on eBay or Amazon that isn't beyond it's activation date.

If you've found one with EE, go there for it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
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No more classic PAYGO 

@jeannieking 

Look after them if you have them 😊



HAPPINESS IS BEE SHAPED

Message 3 of 10
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Enlli
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Classic style PAYG is becoming a rare beast in the mobile world. 

If you see a deal grab it

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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Until O2 shut it down completely.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jeannieking
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Thank you all.  At least I know now!

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Oxonian
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You mention @jeannieking about not needing data. Are you aware that there is a £5 Big Bundle that is calls and texts only but no data ? Details are at :-  

 

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

 

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MI5
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£5 every month, note.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 10
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madasaf1sh
Level 78: King of Kings
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Seems to be usual advice already given then BS advice given, just to increase a post count.. 


The OP just needs as others have posted find someone who offers classic PAYG, but needs to read the terms of them as some are more strict than others, and they are becoming a rarity.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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I didn't add it to my first, comprehensive, reply as the OP specifically said "no big bundles"or "Rolling Plans". so had clearly done their research and would be aware, but there's always someone with an ulterior motive trying to be clever.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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