Solved: Re: Telefonica

Anonymous · ‎29-02-2016

We have an O2 business essentials contract with you and one of the phones has part of the bill via telefonica - how do I find/print that bill off?

Thanks in advance

MI5 · ‎29-02-2016

Telefonica is the parent company of O2.
Your bills should all be printed in the same way. If there are any differences, call Business CS on 8002 to discuss the issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎29-02-2016

Hi @Anonymous Have a look at this link. It provides info on bills and printing them off

http://www.o2.co.uk/business/myo2business

Veritas Numquam Perit

MI5 · ‎29-02-2016

Telefonica is the parent company of O2.
Your bills should all be printed in the same way. If there are any differences, call Business CS on 8002 to discuss the issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-02-2016

If you sign into your business account you will find it displayed like this. Follow the instructions as shown

https://myo2business.tmtx.co.uk/en/topic/o2_myaccount/view_and_analyse_my_bill.html

Veritas Numquam Perit

MI5 · ‎29-02-2016

I believe the issue is that one bill is not showing on the account and appears to be a "Telefonica" bill, not an "O2" one.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-02-2016

I thought he was asking how to print that part of his bill off? I was just showing him the way....

An option to try at least...

Veritas Numquam Perit

MI5 · ‎29-02-2016

Perhaps @Anonymous can clarify the exact issue?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Telefonica

New phone number or an upgrade?

Product hasn’t arrived

Daughter wants her own contract now.

Cancel Disney plus subscription

cancel Disney plan