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Refund

Darrianne
Level 1: Joiner
  • 1 Posts
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I have left your network and I paid the outstanding fee. However you have taken more money off me. I have reviewed a message saying I’m due a refund. I can’t get onto my o2 app to start this process. What can I do?

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MI5
Level 94: Supreme
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@Darrianne 

You need to speak to O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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