You don't say what help but the is a Community Forum made up of customers similar to you.
Contact
The Sales team, you can call them on 0800 081 0255
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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