No access to calls or my mobile phone but need to contact o2

[Beachwave]

my phone has broken so I have no way of using the o2 app or calling the o2 helpline. How can I get help online? 

Thanks!

[TallTrees]

Hello @Beachwave 

You can contact o2 via social media

Contact details contained here

Guide: How to find help & contact O2 

[Bambino]

@Beachwave Download Skype to call for free: Guide: A Guide to Skype 

Call  +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.