Insurance

[AlienBlade]

The o2 app says I have 28 days from upgrade to set up my insurance for my new phone however it says I need to call o2 or go into store. I am unable to go into stores and when I call customer services I am led to a point where it says good bye (as my call isn't deemed urgent/priority)

Any idea how i can get this set up.

[madasaf1sh]

@AlienBlade

Try Calling 0800 977 7337 and you should be able to get through to an agent (just expect a little bit of hold time). and they should be able to sort this out for you.

[jonsie · Accepted solution]

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