on 21-10-2022 16:20
Hi,
I have taken on a new virgin media contract and it has an unlimited O2 sim.
Was told I could get 6 months disney plus for free as an extra.
Question is - I currently have a month by month subscription with disney plus. Can i still get this offer? What do I need to do with my existing subscription if the answer is yes?
Thanks in advance.
Solved! Go to Solution.
on 21-10-2022 16:29
on 21-10-2022 16:29
on 21-10-2022 18:39
on 21-10-2022 18:39
That link is very useful.
What do I do in my position though -
I have a standalone disney plus subscription currently just the normal price each month with no offer linked to my email address. This is the disney plus subscription I had before joining O2.
Do I need to cancel this before the next direct debit happens and then go through the disney plus extras route. Would this work as I will be using the same email address again?
Or is there another way I need to do it?
on 21-10-2022 19:32
on 21-10-2022 19:32
Cancel your current Disney subscription with Disney direct then you can activate your free extra via your MyO2 when the subscription expires.
You need to choose your extra within 28 days of starting your contract (if not already done so) and then you need to activate it within a further 28 days.
on 22-10-2022 09:51
on 22-10-2022 09:51
Thanks for the help.
I have cancelled my Disney plus subscription. When this has expired I will go through the other O2 Extras steps.
Many thanks.
on 22-10-2022 20:30
You're welcome @Snowmen