cancel
Showing results for 
Search instead for 
Did you mean: 

Sim from 3 to previous phone with 02

Colin11
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello Campers, Just had new mobile from 02, my previous phone had a 02 sim but my wife likes the phone and wants it. How do I swap the sim from 3 to the 02 phones so she can have the same supplier? Hope you understand the question. Thanks.

Message 1 of 4
2,578 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12880 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

You need to request a PAC from 3 and give that to o2 so the number can transfer across.

Guide: How to get your PAC [June 2021 Update] 

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 4
2,572 Views
3 REPLIES 3

gmarkj
Level 66: Unequalled
  • 12880 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

You need to request a PAC from 3 and give that to o2 so the number can transfer across.

Guide: How to get your PAC [June 2021 Update] 

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 4
2,573 Views

Bambino
Level 86: Prestigious
  • 24407 Posts
  • 1060 Topics
  • 3819 Solutions
Registered:

@Colin11 Your question is a little confusing, but if the O2 phone your wife wants was purchased after June 2018 it will be unlocked so she can just put her 3 sim in and it will work. If she wants to switch to O2, then follow the guides @gmarkj gave you.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 4
2,570 Views

MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Colin11 

Also, if your phone is locked to O2, you will need to request an unlock code to use the 3 sim in it.

Guide here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
2,564 Views