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Issues with calls

Benlfc
Level 9: Fired up
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Is anyone else having issues with calls on their iPhones? Calls just going silent particularly when on the phone and someone else tries to contact you and it’s sat there as a “call waiting” the call you’re currently on just goes silent and then I assume the other person puts the phone down and then when you go and check the call logs there is absolutely no record of the call you’ve just been on?

 

On top of this is anyone having issues with calls just dropping like the call has just ended naturally and again no record of it in the call logs?

 

I'm running iOS 18.3.2 on an iPhone 16 Pro Max

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Enlli
Level 69: Guiding Light
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@madasaf1sh Can you help?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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No, I'm not having any such issues.

Maybe try a new sim ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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@Enlli @Benlfc 


Tested on the couple of iPhones I have here for testing, but cant replicate the issue. 

 

I would try a new sim or try your sim in a different phone and see if the issues persist, as it could be a phone issue.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Benlfc 

Tests for network issues.

Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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