cancel
Showing results for 
Search instead for 
Did you mean: 

Huawei E5577 mobile WiFi not allowing internet access

Karanders06
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just bought a Huawei E5577 and have put in an O2 PAYG SIm. It is a PAYG SIM for a mobile phone but I assume it is ok for these devices too. I have managed to connect my iPad and phone to this Huawei device ok but it says that it is not connected to the Internet despite having supposedly 7gb data and 4g network available. What am I doing wrong? Any ideas?

Message 1 of 2
2,211 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Karanders06 

You need a tablet and dongle sim, phone sims won't work.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go#simtype=freeSimIpadsTablets

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
2,205 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Karanders06 

You need a tablet and dongle sim, phone sims won't work.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go#simtype=freeSimIpadsTablets

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
2,206 Views