Re: Unrecognised transaction

Banana16 · ‎15-08-2023

There is a debit on my bill I dont recognise which refers to google play. There is no reference to this on my google play account. What is it?

MI5 · ‎15-08-2023

@Banana16

You will need to check with Google as O2 just pass on charges from them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎15-08-2023

@Banana16 This guide may answer your query: Have you fallen for or been conned into a premium ... - O2 Community

I DO NOT WORK FOR O2

MI5 · ‎15-08-2023

Usually in app purchases or an app upgrade @Banana16

Would be highly unlikely that Google need to resort to scam texts........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Unrecognised transaction

Cancel my O2

Not received my device

Phone upgrade

My contract **********

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