Re: Trying to pay a bill

bassett · ‎01-02-2024

I am trying to pay a bill however I am abroad and cannot phone I also cannot log into my 02 account

pgn · ‎01-02-2024

Try reaching our to the Social Media Team via Twitter or Facebook, the link just below has the ways, @bassett

Good luck!

Links to O2 Social Media Team here

MI5 · ‎01-02-2024

@bassett

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans)

Contact methods here Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎01-02-2024

@bassett You can download Skype Guide: A Guide to Skype and call the Payment Management Team on +44800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

If you want to avoid problems like this in the future set up a Direct Debit.

I DO NOT WORK FOR O2

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