on 23-04-2025 18:47
I received an obvious scam call today about upgrading my account and verifying my information, I provided nothing.
The scary thing is the scammer was able to tell me what my specific plan already was - what should I do now, has some of my data been breached?
Thanks.
on 23-04-2025 19:02
Hard to say but it sounds as if it may have been one of O2's "Trusted" Partners. They would have that information.
Stay well clear of them.
on 24-04-2025 20:12
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Change your O2 password too and any others that use the same details.