STAC

[Debbuck]

I'm trying to give my STAC from 3 network but the page says not found. I can only access the PAC page which isn't of any use.

[Cleoriff · Accepted solution]

Hi @Debbuck 

Have you followed the instructions here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M... 

Scroll down to the section which is in bold ...

I want to cancel my contract. I have already signed up to a new network but I do not want to transfer my number This gives info about STAC codes.

If you are still having problems then call customer services here Guide: How to find help & contact O2 

[MI5]

@Debbuck 

How to keep your number https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[Marjo]

Hi @Debbuck , I hope you had a good weekend. Just wanted to check if you got everything sorted with the STAC? Good info above from our members, but please do let us know if you need help with anything else.