Payments

[meganevans02]

Hi, so I didn’t notice my payment come out for 1 of my phone bills so I manually paid for it, logged back in to check all went through only to notice it’d come out already, so I’ve now paid x2 £67.63 for 1 phone bill, that x1 £67.63 was due to pay for my online shopping for the rest of the week now my shopping’s been cancelled and I don’t know what to do?

[Bambino · Accepted solution]

@meganevans02 

Speak to the Payment Management Team on 0800 902 0217

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support