O2 Roaming

[nikkimilican]

I would like to understand why I was charged £6 a day whilst I was in Australia.  My phone was on flight mode throughout my stay, apart from two occasions when I needed to access details about my flight.  The rest of the time I relied on wifi, so I do not understand what I was being charged for exactly.

Nikki Milican

[Cleoriff · Accepted solution]

@nikkimilican 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Guide: Roaming MegaGuide 

[gmarkj]

Depending on what phone you have it might have been trying to connect in the background @nikkimilican 

iPhones try to register to iMessaging, Android for Google Chat and some of both for visual voicemail.