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No service

Carpet
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Saying no service

i can’t make calls

i can text and email

my son (who I have on my contract) didn’t log in to holiday wifi last week and 

“has now spent £150 outside of its bundle. To prevent further charges you may not be aware of, we've put a temporary stop on any more out-of-bundle spend. See http://www.o2.co.uk/myo2 for options or call 202, free from your O2 mobile.”

i cant call and the log in wants to text me a code but it’s not doing it.

how do I get service back?

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jonsie
Level 94: Supreme
  • 96020 Posts
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Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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