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Leaving and have my Stac code.

Elengilad
Level 1: Joiner
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I'm leaving O2 and have my Stac code but i'm not going to a new provider i just want to close my account here. 

Where do i use my code? I just want to leave and not spend hours being bounced around through sales and retention teams on the phone.

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Enlli
Level 69: Guiding Light
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I'm afraid in your case a STAC code will be useless as it has to be given to another network.

If, on the off-chance you do already have a phone with someone else give the code to them. 

Else its the phone or taking a chance writing

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 77: Grand Master
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Get a free PAYG SIM and use that to move the number to, then chop it up and you're done.

Guide: How to get your PAC [June 2021 Update] 

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