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I can't top up my account online

kiki_s
Level 1: Joiner
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on ‎14-11-2024 15:29

on ‎14-11-2024 15:29

I've been trying to top up my account online, but I'm being automatically directed to a page that says 'this service is unavailable.' As a result, I can't purchase any data/plans. How can I resolve this issue? It seems like an online glitch.

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Enlli
Level 69: Guiding Light
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‎14-11-2024 15:31 - edited ‎14-11-2024 16:05

‎14-11-2024 15:31 - edited ‎14-11-2024 16:05

Possibility, O2 have said they are having problems

Other ways in the guide

Guide How to Top Up (PAYG) 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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