How can I contact your UK IT Helpdeak?

KellyBAngry · ‎18-04-2025

I have two active accounts for the same phone due to a technical fault with the O2 system.

So far, I have wasted six hours on calls to the call centre in India. 02 is in breach of contract and I need prompt, effective support.

Enlli · ‎18-04-2025

We are all customers here so can't access accounts

There is no direct access to IT

May be worth trying the UK based Social Media Team.

It will be slow but they are more clued up

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2