Change date of birth

[barny2]

My date of birth has been set incorrectly by a year, and I’d like to change it

[MI5 · Accepted solution]

@barny2 

To change your date of birth on your O2 account, you can do the following:

1. Sign in to My O2
2. Select Manage details
3. Select Edit date of birth
4. Upload a copy of a valid ID, such as a passport, birth certificate, or driving license
5. O2 will verify your documentation and update your date of birth 

[ClassicJJ]

This does not work any longer.

"To change your account name or date of birth contact customer services"

If you try and use the chat, you get caught up in a loop and get thrown out.

[pgn]

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@ClassicJJ wrote:

This does not work any longer.

"To change your account name or date of birth contact customer services"

If you try and use the chat, you get caught up in a loop and get thrown out.

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Check out the official help pages:

https://www.o2.co.uk/help/account-and-billing/changing-personal-details