Solved: Cancelling my contract

NKJS · ‎07-02-2023

Hi there

Hope you're well? I am wanting to cancel my phone contract as I have moved countries. Are you able to assist me with this?

Thanks,

Natalie

jonsie · ‎07-02-2023

You need to follow the process in this guide

Guide: Cancelling Your Contract

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎07-02-2023

You need to follow the process in this guide

Guide: Cancelling Your Contract

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Cancelling my contract

Login

Cancel sim and swap number

Refund

PAC code

Contacting to cancel Sim.