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App

MarcinP
Level 1: Joiner
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on ‎04-11-2023 21:52

on ‎04-11-2023 21:52

My O2 app isn't working 

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pgn
Level 78: King of Kings
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on ‎04-11-2023 21:58

on ‎04-11-2023 21:58

If you can log in via a browser to https://accounts.o2.co.uk/  then uninstall app, reboot phone and reinstall app. If it still does not work, give it a few days, use the Web browser version meantime.

If the Web access is also not working, reach out to O2 via Social Media, the link just below has the ways to do this. Good luck, @MarcinP.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


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Enlli
Level 70: Enigma
In response to pgn
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on ‎06-11-2023 22:03

on ‎06-11-2023 22:03

Neither is my App at the moment. 

Web working OK

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 38: Lively
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on ‎07-11-2023 18:21

on ‎07-11-2023 18:21

@Enlli 

App seems to be quite unpredictable today. Seems to work about half of the time !   

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