I'm totally fed up with having no service on my S24. Ever since I went from Virgin to 02 it's a nightmare. I'm missing doctors calls, texts don't come through, and helf the time I can't make a call.
Battle going on with 02 right now, I'm not paying for a service I'm not getting!!
There is a very simple fix - pop to an o2 store with Photo ID and get a new SIM card, if you are still using the original Virgin Sim.. as this is a know problem with the dodgy Belgian sims...
Just to note Virgin never actually ran a network they piggybacked off EE then Voda then closed it down..
Also read your terms as o2 (NO network) guarantees network coverage or service uptime..
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
I would be a little careful @Joolz1 with your "I'm not paying for a service I'm not getting" approach.
O2 are absolutely ruthless when it comes to collecting perceived debts and will not hesitate to sell your debt to a Debt Collection Agency and to trash your credit score in the process, both of which are outcomes that you do not want. 👍
