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Two contracts

A-C
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎05-04-2025 08:56

on ‎05-04-2025 08:56

I have been charged for two contracts for more than I shouldn't be charged for.I have been in touch with your customer service on the phone twice asking for this to be resolved.Im sick of paying for your company has not resolved this!

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Enlli
Level 70: Enigma
  • 9580 Posts
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on ‎05-04-2025 09:01

on ‎05-04-2025 09:01

This is a Customer to Customer Community with no O2 input. We have no access to accounts.

Try the payment management team direct

team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Or use the UK based Social Media team.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) ,

Twitter (https://o2uk.co/O2CTW) or

Instagram (https://o2uk.co/O2CIG) 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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