cancel
Showing results for 
Search instead for 
Did you mean: 

Crap customer service

Jammana1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why cant 02 customer service appreciate 02 loyalty

Message 1 of 4
1,092 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 151971 Posts
  • 651 Topics
  • 28885 Solutions
Registered:

@Jammana1 

There is no loyalty anymore regardless of where the call centre is.

You may get a discount if you call 202 and say you are thinking of leaving but it won't be a lot unless you spend thousands a year.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,085 Views

madasaf1sh
Level 78: King of Kings
  • 12055 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

All networks only respect loyalty when you have considerable spend and not just the standard airtime...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 4
1,071 Views

MI5
Level 94: Supreme
  • 151971 Posts
  • 651 Topics
  • 28885 Solutions
Registered:

Like I said, if you spend thousands......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,069 Views