Solved: Contract cancellation

Anonymous · ‎06-03-2016

Just a query, how much would it cost to cancel my 24 month contract of which I am 5 months into?

jonsie · ‎06-03-2016

If you are on Refresh you just need to pay off the handset and give notice (30 days) to end the airtime without penalty.

If a standard 24 month contract you will pay 19 months multiplied by your monthly tariff.

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jonsie · ‎06-03-2016

If you are on Refresh you just need to pay off the handset and give notice (30 days) to end the airtime without penalty.

If a standard 24 month contract you will pay 19 months multiplied by your monthly tariff.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎07-03-2016

If you look in your my o2 it will tell you how much you have left to pay. If you are still unsure, call CS on 202 for a free call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎07-03-2016

Price per month x months left - vat. Or, if on refresh clear handset loan and give 30days notice.

Current Phone: Sony Xperia XZ Premium

Bambino · ‎07-03-2016

Do O2 still do standard 24 month contracts? I thought they had gradually disappeared and all personal contracts, aside from sim only were Refresh now?

I DO NOT WORK FOR O2

Curr946 · ‎07-03-2016

Third party seller such as CPW sell standard ones.

Current Phone: Sony Xperia XZ Premium

MI5 · ‎07-03-2016

@Bambino wrote:
Do O2 still do standard 24 month contracts? I thought they had gradually disappeared and all personal contracts, aside from sim only were Refresh now?

All phone contracts with O2 are now refresh.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎07-03-2016

Yes that's why I gave the two possible scenarios. It's unclear where the contract was taken out.

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