Paying my bill

[SarahL7]

I cant call to pay my bill because call barring is on.

[Enlli]

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Borrow a phone or use Skype to call the 0800 number

Guide: A Guide to Skype 

[Cleoriff]

@SarahL7 

You can borrow a phone, or use Skype

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

You can use Skype to call Guide: A Guide to Skype 

[Oxonian]

You @SarahL7 can avoid similar issues in the future by setting up a direct debit :-

Guide: How to Pay Your Bill (Airtime & Device Plans) 

[pgn]

@SarahL7 As you posted in Business Customers, you may find you need to call whatever O2 Trusted or Local Partner you may have got the phone from originally, assuming the O2 Business Team can't help you:

Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7337	Free
From abroad	+44 7860 980 202	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Online Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7027	Free
From abroad	+44 808 100 4439	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Enterprise Customer Service

Contact your account manager

If you are managed by a local partner please contact your partner