Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6009 Views
  • 2 replies
  • 1 kudos

Utterley Useless Crayon Eating Idiots

I don't even know where to start here.In a nutshell, o2 business cut my 2 numbers off and then reconnected them to the opposite sims. One number works fine which is my iPad number, the other, my main business line won't allow me to make or receive ca...

Locked SIM device

We have a IPhone locked to O2 however, this is no longer used so we are using it as a work phone for a employee. We can not find the mobile number registered to it in order to request the unlock from O2. Any ideas?

Beth24 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Arial direct help PAC code and leaving

need desperate help before I lose the plot. It should be easy but it's not. Said no and leaving numerous times, promises of that's it final and number moving over. Lots of emails, calls, fobbing off and lies. I just want my husband's original busines...

Lorreng73 by Level 1: Joiner
  • 299 Views
  • 2 replies
  • 0 kudos

Sim swap

I activated a sim swap on Wednesday last week and it still has not gone through, changing from business to retail

Ian23 by Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

Paying my bill

I cant call to pay my bill because call barring is on. 

SarahL7 by Level 1: Joiner
  • 310 Views
  • 4 replies
  • 0 kudos

CSV file format

Is the format for downloaded billing data and activity available anywhere? Just looking for the list of fields that O2 support to compare to other carriers.

OwenJones by Level 1: Joiner
  • 294 Views
  • 4 replies
  • 0 kudos

bill query

Hi have been calling every day for over a week to talk to someone and am put on hold and then when i get through to someone i get cut off this is becoming a real problem is there any way someone can help or call me to help with the business account